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Version 6.1
Remote Account Manager for Windows
User’s Manual
DoorKing, Inc.
120 Glasgow Avenue
Inglewood, California 90301
U.S.A.
Phone: 310-645-0023
Fax: 310-641-1586
www.doorking.com
P/N 1835-066 REV F, 8/08
Copyright 2003 DoorKing, Inc. All rights reserved.
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Inhaltsverzeichnis

Seite 1 - User’s Manual

Version 6.1 Remote Account Manager for Windows User’s Manual DoorKing, Inc.120 Glasgow AvenueInglewood, California 90301 U.S.A. Phone: 310-645-00

Seite 2 - Page 2 1835-066-F-8-08

Page 10 1835-066-F-8-08 1.2.3 Security Levels Security levels allow you to set individual door/gate access times for residents using a wiegand dev

Seite 3 - LIMITED WARRANTY

1.2.6 Holiday Schedule 32 different “Holidays” can be set up in the software program. Whenever a holiday is present, the software will look first at

Seite 4 - TABLE OF CONTENTS

Page 12 1835-066-F-8-08 1.2.13 Prior to Programming The DoorKing Remote Account Manager can manage up to 10,000 separate accounts. By definition,

Seite 5 - Section 6 – Appendix

SECTION 2 – ACCOUNT MANAGEMENT To begin using the DoorKing Remote Account Manager to program your 1833, 1834, 1835, 1837, or 1838 systems, you must f

Seite 6 - Page 6 1835-066-F-8-08

2.1.1 Creating User Types There are two types of users that can be created in the program; Administrators and Data Entry. Administrators have access

Seite 7 - SECTION 1 - INTRODUCTION

2.1.2 Creating a New Account Figure 5 1. With the ACCOUNT screen displayed, place the cursor in the empty name field (below example) or click the A

Seite 8 - 1.2 Getting Started

2.1.3 Editing Account Information Figure 8 1. Click on the account that you want to edit and make the necessary changes (Fig. 8). NOTE: Editing

Seite 9 - Windows VISTA

2.2 Share Information Feature The SHARE INFO feature allows more than one "account" to share its database with other accounts. The share in

Seite 10 - 1.2.5 Hold Open Time Zones

2.3 Communication Port Configuration If you are using a modem, the port configuration window is provided if you need to enter any special modem setup

Seite 11 - 1835-066-F-8-08 Page 11

SECTION 3 – SYSTEM MANAGEMENT Once an account(s) has been created, the access control system information must be programmed. This information include

Seite 12 - 1.2.15 Series Column

Page 2 1835-066-F-8-08

Seite 13 - 2.1 Account Information

3.1.1 Entry Panel Setup (Fig 13) Figure 13 1. Enter the four-digit MASTER CODE in the field provided. The master code entered here must match the

Seite 14 - 2.1.1 Creating User Types

1833, 1835, 1837 ENTRY PANELS If Tracker™ expansion boards are used with the 1833, 1835 or 1837 entry panels, set the tone open number(s), postal swit

Seite 15 - 1835-066-F-8-08 Page 15

3.1.5 Miscellaneous Setup Items (Fig 16) 1. Click the TRANSACTIONS button if transactions are to be stored in the entry system panel. The panel can

Seite 16 - 2.1.4 Deleting Accounts

3.2 Relay Numbering and Control The model 1833, 1835 and 1837 telephone entry systems each have three relays (Relay 0, 1, and 2) on the control board

Seite 17 - 1835-066-F-8-08 Page 17

3.2.1 Labeling Relays with Tracker Disabled Click the RELAYS button on the tool bar to bring up the relays screen. The relay screen is where the outp

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3.2.2 Labeling Relays with Tracker Enabled Click the RELAYS button on the tool bar to bring up the relays screen. The relay screen is where the outpu

Seite 19 - 3.1 Entry Panel Programming

3.3 Relay Hold Open Time Zone Programming Up to seven (7) relay hold time zones can be created in the software. The eighth time zone is labeled HOL a

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3.3.2 Applying Relay Hold Time Zones Once the required time zones are created, you can then apply them to the system relay(s) that you want to operat

Seite 21 - 3.1.4 ENTRY CODES

3.4 Holiday Schedules You can create up to 32 holidays in the HOLIDAY SCHEDULE window. When a holiday date is not present, the holiday hold open time

Seite 22 - Page 22 1835-066-F-8-08

3.5 Security Levels Security Levels (SL) allow you to control individual access through the controlled entry points by persons using a wiegand device

Seite 23 - Numbering Scheme

NOTICE DOORKING INC. reserves the right to make changes in the product described in this manual at any time and without notice or obligation of DoorKi

Seite 24 - Page 24 1835-066-F-8-08

Page 30 1835-066-F-8-08 3.5.1 Planning Security Levels Refer to figures 28 – 34 Successful use of security levels (SL) begins with determining w

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3.5.2 Creating Security Levels Using security levels requires two basic programming steps. The first step is to plan and create the individual securi

Seite 26 - Page 26 1835-066-F-8-08

PROGRAMMING ADDITIONAL SECURITY LEVELS Figure31 9. Click the Security Level pull down menu down arrow button to select the next security level you w

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3.6 Anti-pass Back Anti-Pass Back (APB) is a feature that addresses the problem of a user handing his card (or other access device) to someone else to

Seite 28 - 3.4 Holiday Schedules

3.6.4 Programming Anti-pass Back 1. Click Anti-Pass under the System Information folder in the sidebar or click the Anti-Pass button in the tool bar

Seite 29 - 3.5 Security Levels

3.7 Facility Codes and Device Association The software allows for the option of using or not using device facility codes. When the facility code fun

Seite 30 - Page 30 1835-066-F-8-08

3.7.2 Device Association The DEVICE ASSOCIATION function allows you to associate the names of a card, transmitter, or other 26-bit wiegand devices co

Seite 31 - 1835-066-F-8-08 Page 31

3.7.3 Mass Enable The MASS ENABLE function allows you to activate (turn on) a range of device codes at one time. This allows resident managers or acce

Seite 32 - Page 32 1835-066-F-8-08

Page 38 1835-066-F-8-08 3.8 Elevator Control The elevator control feature is typically used in high-rise apartment buildings or office buildings a

Seite 33 - 3.6 Anti-pass Back

IDENTIFY THE SYSTEM RELAYS Figure 41 The first step is to identify the system relays that will be used and to name them (refer to 3.2.2). System relay

Seite 34 - Page 34 1835-066-F-8-08

TABLE OF CONTENTS Section 1 – Introduction 1.1 Installation Guidelines – All Systems...

Seite 35 - 3.7.1 Facility Codes

3.8.3 Programming Security Levels with Elevator Control The first step is to identify the different security levels required to control access as des

Seite 36 - 3.7.2 Device Association

SL04 Figure 46 This security level will be assigned to the employees who work at the businesses located on floors 2, 3 and 4. Access is limited to the

Seite 37 - 3.7.3 Mass Enable

Page 42 1835-066-F-8-08 VISITOR FLOOR CONTROL The next access control criteria to meet in this application is to restrict access for visitors. Whe

Seite 38 - 3.8 Elevator Control

Elevator 1 Elevator 2 Elevator 3 Elevator 4Main Entry Rear EntryResident andService EntryResidents andPrivate BusinessTelephone EntryFor GuestFirst Fl

Seite 39 - 1835-066-F-8-08 Page 39

Page 44 1835-066-F-8-08

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SECTION 4 – DATABASE MANAGMENT Once the account(s) has been created (chapter 2) and the system operating parameters have been set (chapter 3), the ac

Seite 41 - 1835-066-F-8-08 Page 41

Page 46 1835-066-F-8-08 4.1.1 Adding Database Information 1. Enter the resident (user) name in the name field. 2. Click the H (Hide) button if

Seite 42 - Page 42 1835-066-F-8-08

Figure 50 1835-066-F-8-08 Page 47

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4.2 Assigning Device Codes To use the Assign feature, device codes must be Mass Enabled (3.7.3). 1. Click the user (resident or vendor) that you ar

Seite 44 - Page 44 1835-066-F-8-08

4.3 Elevator Reference The Elevator Reference table is part of the elevator control feature that is typically used in high rise apartments or office b

Seite 45 - 1835-066-F-8-08 Page 45

3.7 Facility Codes and Device Association 3.7.1 Facility Codes...

Seite 46 - Page 46 1835-066-F-8-08

4.3.2 Assigning Elevator Reference to Residents After the Elevator Reference Table is complete, an elevator reference number must be assigned to each

Seite 47 - 1835-066-F-8-08 Page 47

CHAPTER 5 - DATA TRANSFER / REPORTS When transferring data to or from the 1833, 1834, 1835, 1837, or 1838 entry system using the DoorKing Remote Acco

Seite 48 - 4.2 Assigning Device Codes

5.1 Immediate Transfer There are three choices of immediate data transfer: Send Data Now; Receive Data Now and Receive Transactions Now. Data transfe

Seite 49 - 4.3 Elevator Reference

5.1.2 Receive Data Now The receive data feature is basically the opposite of the send all data feature. Instead of the computer sending data to the e

Seite 50 - Page 50 1835-066-F-8-08

5.1.3 Receiving Transactions The 1833, 1834, 1835, 1837, or 1838 entry systems store all activity in a history buffer which is then down loaded to the

Seite 51 - 1835-066-F-8-08 Page 51

5.2 Scheduled Transfers With the DoorKing Remote Account Manager software, you can set up sophisticated schedules to send data or receive transactions

Seite 52 - 5.1 Immediate Transfer

5.3 Viewing / Reporting Transactions After you have received the transactions from the entry system, you can then view the transaction file on your co

Seite 53 - 5.1.2 Receive Data Now

5. To view other transaction files, click the VIEW FILE button. The Open file window (Fig 60) will appear on the transaction screen. Select the trans

Seite 54 - 5.1.3 Receiving Transactions

5.3.2 Viewing Live Transactions If the access control system is connected to your PC via an RS-232 connection, then LIVE TRANSACTIONS can be viewed d

Seite 55 - 5.2 Scheduled Transfers

5.3.3 Creating Transaction Reports Once you have received transactions from the entry system and have opened a specific transaction file, the report

Seite 57 - 1835-066-F-8-08 Page 57

5.4 Log Files Log files are time stamped records of activity performed by the software program. To view the log files, click VIEW LOG FILES on the pu

Seite 58 - Page 58 1835-066-F-8-08

5.5 Exporting / Importing Database Files DoorKing’s Remote Account Manager software has import / export functions that can be used to get resident da

Seite 59 - 5.3.4 Exporting Reports

5.5.2 Importing Data in CSV Format (Microsoft Excel) The import process allows the user to import the resident data from a comma separated value (CSV

Seite 60 - 5.4 Log Files

Below (Fig 71) is the Lakeside.csv file opened with Microsoft Excel. This is the file we imported into the DoorKing Remote Account Manager program. No

Seite 61 - 5.5.1 Exporting Data

Page 64 1835-066-F-8-08 Important .CSV information In the Excel file example on the previous page, you can see that all the columns of DoorKing da

Seite 62 - Page 62 1835-066-F-8-08

1. Set up an ACCOUNT in the Remote Account Manager program that you want to import data to. Be sure the required fields are set correctly as describ

Seite 63 - 1835-066-F-8-08 Page 63

Below is the WestCon.txt file from the above example opened with Notepad. Note that the non-printable carriage return and line feed characters are pre

Seite 64 - Page 64 1835-066-F-8-08

1835-066-F-8-08 Page 67

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Page 68 1835-066-F-8-08 CHAPTER 6 – APPENDIX The resident data base files created for a “40 series enhanced” type account can be shared with acco

Seite 66 - Page 66 1835-066-F-8-08

6.2 Trouble Shooting If you experience problems with the DoorKing Remote Account Manager for Windows, a problem may exist in your modem, at the teleph

Seite 67 - 1835-066-F-8-08 Page 67

SECTION 1 - INTRODUCTION The DoorKing Remote Account Manager for Windows Version 6.1 is a powerful, flexible and easy to use computer program that al

Seite 68 - CHAPTER 6 – APPENDIX

Page 70 1835-066-F-8-08 6.2.5 Computer / System Information If you need to contact your installing dealer or DoorKing for assistance with the Doo

Seite 69 - 6.2 Trouble Shooting

6.2.6 Error Messages These are some of the most common error messages that you may receive when attempting to send (or receive) data and the remedy to

Seite 70

Page 72 1835-066-F-8-08 6.3 Glossary ACCOUNT - When using the DoorKing Remote Account Manager Software for Windows, an account is any single entry

Seite 71 - 6.2.6 Error Messages

PIN CODES - Personal Identification Number that is assigned to a system user. A five-digit code entered on a digital keypad that outputs the code to t

Seite 72 - 6.3 Glossary

Security Level Planning Guide The sample below was used to create security level 02 as described in Section 3.5.2. Use the guides on the following pa

Seite 73

Label each relay in the system. If relay 1 or relay 2 is used to control Tracker expansion boards, we suggest that you label these relays “Tracker Co

Seite 74 - Page 74 1835-066-F-8-08

S M T W T F S 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 1817TimeZoneStart Time - Stop Time1432DAYS RELAYSSECURITY LEVELS M T W T F S 0 1 2 3 4 5 6 7 8

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S M T W T F S 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 1817TimeZoneStart Time - Stop Time1432DAYS RELAYSSECURITY LEVELS M T W T F S 0 1 2 3 4 5 6 7 8

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S M T W T F S 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 1817TimeZoneStart Time - Stop Time1432DAYS RELAYSSECURITY LEVELS M T W T F S 0 1 2 3 4 5 6 7 8

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Page 8 1835-066-F-8-08 1.2 Getting Started Here are the minimum requirements needed to install and use the DoorKing Remote Account Manager for Win

Seite 79 - 1835-066-F-8-08 Page 79

1.2.2 File Information When you installed the DoorKing Remote Account Manager, the software automatically created a folder (directory) named DoorKing

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